Basswin Casino Privacy
Basswin Casino protects every account with TLS 1.2 encryption and shares personal data with no one beyond what authorities require by law. We collect only what is needed to run your account and trigger extra identity checks once withdrawals reach USD 1,000.
Review Your Account SettingsHow Basswin Casino Collects and Protects Your Data
At Basswin Casino, we collect only the information needed to open and run your account. Registration requires your email address, full name, date of birth, phone number and a password, which together let us confirm you meet our 18+ minimum age and keep your account secure. Only one account is permitted per computer, IP address and phone number across every domain operated by our Company, and duplicate accounts are grounds for voiding transactions and forfeiting winnings and bonuses.
We protect this information with TLS 1.2 encryption across our platform. Personal data is never shared with third parties beyond what authorities require by law, and none of our account emails ever display your balance, so a compromised inbox cannot reveal your funds. If you forget how to sign in, the Remind the Password button on our account login page restores access without exposing your stored details to support staff.
Verification and Identity Checks
Every player who deposits is subject to identity verification. We may request a passport, driving licence or ID card, proof of address issued within the last 30 days, both sides of the deposit card with the first six and last four digits visible and the CVV hidden, a bank statement, a selfie, and in some cases source-of-funds records. Checks are carried out through electronic database searches, phone calls and document review, including random checks notified by email. Anonymous accounts are not permitted, and politically exposed persons must disclose their status to us.
What Data Basswin Casino Holds and Why
The table below lists the categories of personal data we process, tied to the specific purpose each category serves within your account and payment methods.
| Data Category | What We Collect | Purpose |
|---|---|---|
| Registration details | Email, name, date of birth, phone number, password | Open and secure your account |
| Identity verification | Passport, driving licence or ID; proof of address within 30 days | Confirm identity under KYC checks |
| Payment verification | Deposit card with first 6 and last 4 digits visible, CVV hidden; bank statement | Confirm ownership of the funds used to deposit |
| Source of funds | Payroll or income records, requested where needed | Support enhanced checks on larger withdrawals |
| Communication preferences | Consent for phone, email and SMS marketing | Send promotions and honour opt-outs |
Together these records let us run one verified account per player while keeping every piece of data we hold tied strictly to account security, compliance and communication.
Your Privacy Rights and Communication Preferences
We send promotional messages by phone, email and SMS as part of running Basswin Casino, and you may unsubscribe from any of these channels at any time through live chat or email support. Marketing consent is kept separate from the account data required to stay verified, so opting out of promotions does not affect your ability to deposit or play.
If you have a complaint about how your data or account has been handled, we ask that you contact support first; server records and the correspondence held on file serve as the final evidence in any dispute. We also carry out random identity checks, notified by email, and any player identified as a politically exposed person must disclose that status as part of our ongoing verification.
Accounts left inactive for 180 days are marked inactive and incur a €5 monthly administration fee until the balance reaches zero, so we encourage players to log in regularly or close an account they no longer use. Anyone who wishes to step back from play can request self-exclusion through support; a manager will call the account holder before any block is applied, and a self-exclusion requested through chat lasts 30 days. Support can also process a withdrawal request once your profile, phone number and email are verified, the same information that keeps your data protected throughout.